Pakistan to Launch National Super App for All Govt Services in One Place

So, the whole idea? Build a platform that actually puts regular folks first—not just some tech bubble fantasy. It’s gotta be secure, obviously, and play nice with all the other digital stuff Pakistan already has going on (think: national ID, data sharing, all that jazz). Plus, they want to make sure it can handle whatever’s coming down the road—ads, paid subscriptions, partnerships, you name it.

And yeah, the government’s running the show here, under this thing called the Digital Economy Enhancement Project (DEEP). They’ve roped in the World Bank for backup. DEEP isn’t just some one-off thing, either—it’s supposed to get every part of the government on board, so more people across Pakistan can actually use digital services, not just talk about them

 there’s this wild idea to build a National Digital Portal—basically a mega app and a website rolled into one slick package, where regular folks and businesses can actually get stuff done with the government without losing their minds. No more bouncing between a thousand different departments or filling out the same form for the zillionth time. Everything’s supposed to be in one spot, super streamlined. Honestly, it’s about time.

You wanna renew your license? File your taxes? Apply for a permit? Or maybe check up on your kid’s school stuff or look into healthcare options? All of it, supposedly, right there—online, 24/7. You could do it from your phone at 2 a.m. in your pajamas. That’s actually kind of beautiful. Plus, they’re throwing in support for a bunch of languages, so it’s not just English speakers who get all the love. And yeah, single sign-on with your national ID (so you don’t have to remember 50 passwords) and a dashboard that shows you what actually matters to you. Not too shabby.

The other big thing? They’re trying to make the government less of a black hole. No more “lost paperwork” or “we’ll call you back in six months”—you’ll get digital notifications, you can track your requests, and stuff gets processed faster because there’s less shuffling paper around. Supposedly, this’ll save a ton of money and make it easier for people to actually pay what they owe (which, hey, if you make it easy, people are more likely to just do it). In theory, it all adds up to less hassle, more transparency, and a government that doesn’t feel like it’s stuck in the Stone Age. Fingers crossed, right?

So, this super app they’re cooking up? It’s all about pulling Pakistan’s digital government stuff under one roof—tech, business, info management, service design, the whole shebang. They’re not messing around with security either: we’re talking end-to-end encryption, zero-trust (yeah, trust no one, basically), plus whatever data protection law Pakistan’s about to roll out. Oh, and they’re eyeing GDPR-level standards too, because why not shoot for the big leagues?

You’ll log in through NADRA’s digital ID, which means biometric checks—so, fingerprints, maybe even a selfie if you’re lucky. The point is, they want it tight and secure.

Scalability? Huge deal. The plan is to stack new services on top like it’s nothing, and plug in third-party stuff when they need to. At first, it’s free—because who doesn’t love free? But don’t get too comfy; they’re eyeing the usual suspects for making money later: freemium, subs, ads sneaking into your scrolls, you know how it goes. They’re also following the government’s “Cloud First” thing and trying to keep up with what super apps are doing worldwide—so, not just local, but thinking global.

The IT ministry is already hunting for a consultancy to actually build this thing. Whoever gets the gig will use tried-and-tested stuff—SuperApp frameworks, microservices (that’s tech-speak for ‘make it flexible and not a nightmare to update’). They’re big on making it user-friendly, too. There’s going to be a strong API layer so everything talks to everything else, plus it’ll play nice with the National Data Exchange.

Bottom line? Once this whole thing’s up and running, the way people and businesses deal with the government should get a serious glow-up. No more endless lines and paperwork—well, that’s the dream, anyway.